When you think of information technology (IT) you probably don’t get excited unless your printer won’t print or the telephone is dead. Here at the world headquarters of Integrated Communications, in sunny Tanner, Alabama, we get excited about all things IT. Technology keeps our business doors open and our phones ringing.
As a universal distributor of numerous manufacturers, IT is our game. Today, in our very first blog, we want to give you a glimpse into our world- a day in the life of, so to speak. You see, we are not only the source for your telecom needs, but we are the guys that get called when 911 Data center have outages, since we also do service contracts. So now, onto a Day in the Life.
Our CIO and Geek extradionaire hit a home run in the wee hours last night – a remote network monitoring device programmed at a new customer site dispatched an error alarm that the VPN was out – down and out for the count.This occured about 12:30AM Central Standard Time.(The accounting department here has yet to get a concensus as to what time this event happened in “Greenwich Mean Time”) Anyways, since the customer is in the medical field and relys heavily on said VPN – knowing when there’s an outage gives us a headstart on getting the biz up and going again. CIO and Geek extradionaire was entirely too pleased with himself, especialy considering his lack of beauty sleep – for having the gumption to originally install said remote monitoring device. Customer was able to open business as usual, so we all tipped out hat to our very own CIO and Geek extradionaire.
How many of you have been to Athens? Greece that is. We get to go in our minds daily around here as we deal with Milo – an authentic Greek middle aged man that is not only telecom savvy but thrifty as well. Milo, a reluctant transplant to the Atlantic East Coast, is notorious for weaving obscure Greek trivia into every conversation. Now Milo is always searching for an obsolete data cable or some gadget that has yet to be invented. Charming Milo today needs a universal power converter. And a power inverter. And utlitmately a business class surge protector. Now of course, all of those things can indeed have their own application – but our customer service department started taking bets on when Milo will call back to detail the “success” of that operation.
Lastly – today we completed our post sales product survey on a telephone Gateway we installed at the end of March – bascially that translates to “the invoice is in the e-mail”. This was a major project over the course of several months – that began with a cabling job, waiting on construction, and installation. Hats off to the entire team at iComm for coming in ahead of schedule and under the customer’s budget.
That’s it for our first blog. We hope to update this weekly, assuming we have good news or something fun to share. Feel free to check out our website at www.icommonline.com to see more of us. And of course, we’ll keep you posted on our friend from the Hellenic Republic.